Returns & Reverse Logistics Services in India | Shipment Saathi
In today’s consumer-centric e-commerce and retail environment, returns are not an exception — they're a routine part of business. Whether it’s length mismatch, product dissatisfaction, or delivery failure, managing returns efficiently is vital for customer delight and brand reputation.
At Shipment Saathi, we simplify and streamline your Returns
What is Reverse Logistics?
Reverse logistics refers back to the procedure of shifting goods from the patron again to the seller, manufacturer, or warehouse. It includes product returns, pickup from customer area, RTO (Return to Origin), fine exams, restocking, or disposal.
- Customer-initiated returns
- Failed deliveries (RTO)
- Replacement pickups
- Defective/damaged product retrieval
- Return to warehouse/manufacturer
Shipment Saathi's Reverse Logistics Service Includes
Doorstep Reverse Pickup
Pickup from customer’s location anywhere in India
Multi-Mode Reverse Courier Network
Surface + air reverse logistics for efficiency
Real-Time Reverse Tracking
Live tracking updates from pickup to return delivery
Flexible Scheduling
Automated or manual reverse pickup scheduling
Consolidated Returns for B2B
Smart grouping of reverse parcels for warehousing
Automated RTO Handling
Streamlined process for undelivered shipments
24/7 Customer Support
Available via call, WhatsApp, or email
Our Reverse Logistics Process
01
Pickup Scheduled
Our team schedules and confirms the return pickup
02
Reverse Courier Pickup
Delivery agent collects the item with verification
03
Status Updates
You and customer get real-time tracking
04
Return Closure
Marked complete with Proof of Delivery (POD)
Nationwide Surface Cargo Delivery from Delhi
Doorstep Pickup in Delhi | Delivery Across All Indian States & Union TerritoriesDelhi
Assam
Bihar
Chhattisgarh
Goa
Gujarat
Haryana
Himachal Pradesh
Jharkhand
Maharashtra
Odisha
Punjab
Rajasthan
West Bengal
Uttarakhand
Uttar Pradesh
Chandigarh
Jammu & Kashmir
We Have Worked Across Multiple Industries
Industries We Serve
Real estate
Tour & Travels
Education
Transport
Event
eCommerce
Game
Healthcare
Finance
Restaurant
On-Demand
Grocery
Who Needs Reverse Logistics Services?
Our return courier and reverse logistics solutions are ideal for:
- D2C and E-commerce brands
- Online fashion/apparel sellers
- Electronics & gadgets companies
- FMCG and health/wellness businesses
- Marketplaces and multi-seller platforms
- Logistics & supply chain aggregators
FAQ: D2C Delivery Services
Yes, we offer reverse logistics in over 20,000 pin codes together with villages, towns, and remote locations.
Absolutely. We can manage -manner logistics: pickup the go back and supply the substitute concurrently.
Usually inside 24–forty eight hours of go back request affirmation.
We offer APIs and webhook integration for vehicle-triggering returns, fetching statuses, and tracking hyperlinks.
Ready to Simplify Your Returns?
Returns shouldn’t be a burden on your business — they should be a chance to win trust.
With Shipment Saathi, you get:
- End-to-end reverse logistics
- Affordable RTO solutions
- Fast, secure returns
- Real-time return tracking
- Seamless customer experience
Book your urgent delivery now: +91 74888 21193
Email: shipmentsaathi@gmail.com